Velma Knows

Velma je AI chatbot společnosti Quinta pro rezervace a hotelový servis.
Díky strukturovaným hotelovým datům odpovídá na tisíce ověřených datových bodů, převádí
konverzace na rezervace a spravuje požadavky hostů před pobytem, během pobytu i po něm.

Objevte Quinta !
Dreams Ressorts & Spas (Hyatt Inclusive)
Velma Knows

Velma je AI chatbot společnosti Quinta pro rezervace a hotelový servis.
Díky strukturovaným hotelovým datům odpovídá na tisíce ověřených datových bodů, převádí
konverzace na rezervace a spravuje požadavky hostů před pobytem, během pobytu i po něm.

Objevte Quinta !
Dreams Ressorts & Spas (Hyatt Inclusive)

Na základě analýzy více než 35 milionu žádostí

Information on room service provided by AI chatbot

I WOULD LIKE TO KNOW IF IT’S POSSIBLE TO EAT IN MY ROOM

After a long day, there is nothing like eating in your room. Velma will offer you all the room service options and will also take your order.

AI chatbot dedicated to hospitality
Information on receiving mail and packages given by AI chatbot

CAN I GET PACKAGES DELIVERED TO THE HOTEL?

Expecting a package before your arrival? Don't worry, Velma will let you know the maximum weight allowed and the delivery address.

Hotel chatbot and guest experience
Information and reservations on transfers provided by AI chatbot

CAN I BOOK A TRANSFER FROM THE HOTEL ?

Need a transfer from the hotel to another location? No problem, Velma will book your hotel transfer to fully enjoy your hotel stay & trip.

AI chatbot dedicated to hospitality
Information on available beds for hotel guests provided by chatbot for hotels

WHAT KINDA OF BED IS IN MY ROOM?

The French like double beds, the Japanese like twin. Families need to plan ahead when traveling with kids. Velma provides your guests with the right information to choose your hotel and plan their trip.

AI, chatbots and the hotel industry.
Hotels bathroom equipments provided by chatbot for hotels

I FORGOT MY TOOTHBRUSH AT HOME

When traveling, it is comforting to know that you can ask anything you need on any channel (live chat, Facebook, WhatsApp) and get instant service, allowing hotels to enhance their guest experience.

Hotel chatbot and guest experience
Family rooms information provided by chatbot for hotels

Do you have family rooms?

When choosing a hotel, guests often need specific and detailed information. Velma, our chatbot hotels will deliver instant support to choose your hotel and make a direct booking.

The 3rd generation chatbot for hotels
Airport to hotel information provided by chatbot for hotels

HOW CAN I COME FROM THE AIRPORT ?

How many hours a week does your staff spend answering important but repetitive questions about logistics? Velma answers guests' questions automatically & instantly, saving your staff hours and improving the hotel guest experience.

Hotel chatbot and guest experience
Electric adapter availability information delivered by chatbot for hotels

I FORGOT MY ELECTRIC ADAPTER, DO YOU HAVE ONE?

Travelers sometimes forget items they find indispensable. If your hotel lends electronic equipment to guests e.g. universal adapters, iPads, Kindles, etc... it’s important to communicate this effectively. This is where Velma, our hotel chatbot comes in, helping your guests enjoy a hassle-free stay at your hotel.

How AI maximize the ROI of the hotels call center
Currency exhange services information delivered by chatbot for hotels

DO YOU HAVE AN EXCHANGE SERVICE?

Foreign guests visiting your hotel may have specific needs. By informing them of the availability of these services or nearby alternatives, your hotel guests will have less to worry about, enhancing their experience at your hotel.

AI, chatbots and the hotel industry.