Velma Knows

Velma je AI chatbot společnosti Quinta pro rezervace a hotelový servis.
Díky strukturovaným hotelovým datům odpovídá na tisíce ověřených datových bodů, převádí
konverzace na rezervace a spravuje požadavky hostů před pobytem, během pobytu i po něm.

Objevte Quinta !
Dreams Ressorts & Spas (Hyatt Inclusive)
Velma Knows

Velma je AI chatbot společnosti Quinta pro rezervace a hotelový servis.
Díky strukturovaným hotelovým datům odpovídá na tisíce ověřených datových bodů, převádí
konverzace na rezervace a spravuje požadavky hostů před pobytem, během pobytu i po něm.

Objevte Quinta !
Dreams Ressorts & Spas (Hyatt Inclusive)

Na základě analýzy více než 35 milionu žádostí

Information about taxi booking provided by chatbot AI

I NEED YOUR HELP TO BOOK A TAXI

Foreign guests visiting your hotel may need to book a cab. Velma will inform them in real-time of the rates or recommend them nearby alternatives to enhance their experience.

Hotel chatbot and guest experience
Information about rooms facilities provided by chatbot AI

IS IT POSSIBLE TO IRON IN MY ROOM?

Forgot to iron your clothes before leaving? Don’t bring your iron yet and ask Velma if your room doesn't already have one.

Hotel facilities delivered by chatbot
Bulgarian-speaking chatbot for hotels and resorts

GUESS WHO SPEAKS BULGARIAN NOW?

Velma is a natural polyglot, speaking more than 25 languages fluently. This includes Bulgarian, which is spoken by 8 million people in the world.

Chatbot for hotel in Bulgaria
Romanian-speaking chatbot for hotels and resorts

GUESS WHO SPEAKS ROMANIAN NOW?

Velma is a natural polyglot, speaking more than 25 languages fluently. This includes Romanian, which is spoken by 28 million people in the world.

Chatbot for hotel in Romania
Catalan-speaking chatbot for hotels and resorts

GUESS WHO SPEAKS CATALAN NOW?

Velma is a natural polyglot, speaking more than 24 languages fluently. This includes Catalan, which is spoken by 10 million people in the world.

Chatbot for hotel in Spain
Information about rooms facilities provided by chatbot AI

HI, ARE THERE TOWELS AND A HAIRDRYER AVAILABLE IN THE ROOMS?

It is common to bring more stuff than you need on vacation. Velma informs you in advance of all the facilities available in your room to ease your mind and to lighten your suitcase.

Hotel facilities delivered by chatbot
Information about city tax provided by chatbot

WHAT IS THE AMOUNT FOR THE CITY TAX ?

It is common to overlook regulations when traveling. Velma will provide you with last-minute queries to enhance your hotel experience in real-time.

Hotel chatbot and guest experience
Marina information delivered by chatbot for hotels

I NEED MARINA SLIP PRICES?

Do you want to make a stopover during your cruise on your yacht to enjoy the hotel facilities? No problem, Velma will give you all the marina information you need

Hotel facilities delivered by chatbot
Information on the concierge service provided by chatbot AI

IS IT POSSIBLE TO LEAVE OUR LUGGAGE AT THE RECEPTION BEFORE CHECKING IN?

Don't worry about carrying your luggage until you get to your room or after you leave. Don't worry Velma is here to help you.

Hotel chatbot and guest experience