Q-I

The intelligence behind Velma, hospitality’s operational AI

See Quinta in action !
Gotham Manchester (UK)
Q-I

The intelligence behind Velma, hospitality’s operational AI

See Quinta in action !
Gotham Manchester (UK)

Q-I is the AI engine powering Velma.
Whilst Velma interacts, Q-I understands, decides, and executes.

Today, Q-I is the most advanced AI in the hospitality industry, designed to turn every interaction into a definitive action.

An AI built specifically for hospitality, based on a unique approach:

  • Trained from millions of real hotel conversations

  • An in-depth understanding of operations, services, and guest journeys

  • A higher Intelligence designed for all hotel segments

Result: an AI that speaks your ‘business language’ not a generic AI.


02.

62 processes automatically executed

Q-I covers the full scope of hotel operations:

  • Booking, modification, upgrade, check-in
  • Restaurant, room service, bar, breakfast
  • Spa, activities, leisure
  • Transfer, taxi, mobility
  • Housekeeping, maintenance, special requests
  • Events, groups, MICE
  • Payments, billing
  • Support, complaints, quality

Where the market stops at one single process,

Q-I executes sixty-two (62).

03.

An AI connected to hotel ecosystems

Q-I integrates smoothly with:

  • PMS
  • Booking engines
  • CRM and CDP
  • Task management systems
  • Data gateway
  • Other external sources

Every interaction becomes:

  • an action
  • an operational task
  • usable data
04.

Q-I orchestrates the entire execution chain

The guest interacts with Velma (via Chat, WhatsApp, Messenger, etc.)

  • Q-I understands and analyzes the intent
  • Q-I consults real-time data (Q-Data)
  • Q-I selects a process
  • Q-I automatically collects information
  • Q-I executes the action
  • The team receives a ready-to-handle task
  • The system continuously learns

Other AIs stop at a simple response, Q-I goes all the way to execution.

05.

Minimal hallucination and bias rate

Q-I delivers the highest level of accuracy and reliability on the market:

  • Based on structured and managed data
  • Operating with optimal data volume (no noise, no gaps)
  • Benefitting from shared learning across hotels
  • Trained on millions of real conversations since 2017

Results:

  • Reliable, consistent, accurate and actionable responses
  • Fast and efficient AI
  • Standardized multi-hotel model
  • No retraining required


06.

Why Q-I is the Best Hospitality AI

Q-I combines:

  • An advanced multiproperty understanding
  • A unique structured data foundation
  • Full operational execution capability
  • Native integration with hotel systems

Q-I is therefore faster, more cost-effective, and more scalable.

Q-I: the intelligence that operates your hotels


Q-I is the brain behind Velma.
Velma speaks with your guests.
Q-I runs your hotels.


Understanding is no longer enough.

Execution is now a necessity

01.

An interactive AI

Unlike traditional or general-purpose AI, Q-I is designed to operate your hotels in real time:

  • It consults your structured data
  • It understands the guest’s true intent
  • It selects the appropriate processes
  • It executes requests end-to-end

Q-I is not an interface.

It is an operational orchestration engine.