Arriva Hotels and Quinta: Strategic partnership enhancing guest experience

Quinta, the hospitality AI SuperApp, based in Paris, France, announces a strategic partnership with Arriva Hospitality Group, a leading hospitality group in Mexico with over 50 years of experience recognized for exceptional luxury and quality worldwide.

Arriva Hospitality Group has selected Velma, Quinta’s cutting-edge AI technology, to streamline guests’ interactions, adding value to the communication processes at every step, ensuring an unparalleled level of service and satisfaction, and fulfilling the brand’s promise.

Velma, the AI virtual assistant for hotels globally, is based on Q-Brain+, the hybridisation of classic conversational AI and generative AI to provide multiple best-of-class AI solutions such as:

• Optimize sales, content, and marketing (Q-Sales, Q-SEO, Q-Dynamic)
• Structure & augment hotels’ data (Q-Data & Q-Channel)
• Supply data for business intelligence (Q-BI)

About Arriva Hotels

Arriva Hospitality Group is a prestigious hospitality brand with a presence in Mexico, boasting over 9 luxury properties including Sensira Resort & Spa in Riviera Maya, as well as Crown Paradise Club Cancun in Cancun Crown Paradise Golden Puerto Vallarta,  Crown Paradise Club Puerto Vallarta in Puerto Vallarta and more.

Arriva Hospitality Group is currently managing more than 2300 rooms in operation and 800 rooms in process, along with a network of over 1800 partners. Each Arriva Hospitality Group property reflects its unique and rich heritage, combining timeless elegance with modern amenities to create a memorable stay.

Arriva Hospitality Group is committed to providing trust and excellent profit margins to investors, along with unique experiences for guests. 

This exciting collaboration aims to revolutionize guest interaction and service delivery across Arriva Hotels’ portfolio, offering guests unparalleled convenience and personalized experiences.

About Quinta

• Quinta (formerly Quicktext) was founded in 2017 by Daniel C. Doppler and Benjamin Devisme. 
• Quinta is the only platform designed to collect, update, process, and distribute hotel data for the AI world, ensuring hotels are visible, trusted, and chosen where decisions and bookings happen.
• Quinta generated $1,05 billion in leads across 76 countries for its hotel customers over the last 12 months and was awarded as AI and big data company of the year for hospitality at the Premium Travel Awards in Shenzhen, China, as well as the International Travel Award for Innovation at the International Tourism Meeting in Paris, France.
• In April 2024, Quinta was recognized as the second most influential AI company in France according to a study conducted by Alliancy and Motherbase.
• In October 2024, Quinta was awarded a Global Tech Award in the AI category.

Today, 130 employees in 16 offices around the world : 

• Europe (Amsterdam, Berlin, Istanbul, Lisbon, London, Milano, Palma de Mallorca, Paris, Prague, Sofia)
• America (Mexico City, Montreal, Punta Cana)
• Asia (Bali, Dubai, Hong Kong, Maldives) 

Contact press: Amira Slim

E-mail: asl@quinta.im